Privacy Policy

GAIN Voting respects your right to privacy. We put in place security measures for your personal data and manage your personal data in accordance with applicable data privacy regulations.

Our Privacy Promise is:

  • To keep your data safe and private.
  • Not to sell your data.
  • To give you ways to manage and review your marketing choices at any time.


1. What information do we collect from you?

Our Privacy Promise is: We collect information that you voluntarily provide when you use our Services, such as when you register as a RaceBets customer. The type of information you provide is based on the specific features of the Service you use and may result in account suspension unless you provide the following information:

  • Contact information: your name, surname, address, age, birth date, gender, email address, phone number, zip code.
  • Furthermore, due to Anti Money Laundering legal requirements We are required by the law to ask you for supplementary documents such as identification documents including your photo, documents regarding your source of wealth, utility bill and others.

Information We Receive from Third Parties: We may combine the information we collect from you with information that we receive about you from other sources, such as public databases, providers of demographic information and other third parties. Due to regulatory requirements We collect know your customer (KYC) information from specialised third parties. Such information is collected only when it is reasonably necessary for the organisation’s activities.

Information collected automatically from your device: We and our third party service providers may collect information automatically from your device in a variety of ways, including:

  • Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your IP, device type, language and the Internet browser type you are using. We use this information to ensure that Our services function properly.
  • Through your use of an app: When you download and use one of our apps, we may track and collect app usage data, such as the date and time the app on your device accesses our servers and the information and files that have been downloaded to the app.

2. How do we use your personal information?

We will only process your Personal Data as described in this Privacy Policy. We use the information that we collect to operate our websites and to provide the services required by you, to operate your financial transactions, to respond to your questions, to fulfil all the regulatory requirements such as anti-fraud checks and other checks required by the anti-money laundering legislation. As a few examples, the data held about you is used in the following ways:

  • To process your registration, set up and look after your account (including checks made to age verify you and to guard against fraud);
  • To administer the Games You play, to inform you if you have won a prize or to inform you of a bonus awarded to you;
  • Providing, maintaining, enhancing and personalizing the Service(s) and analysing how customers use the Service(s) and Website;
  • To know your preferences and to try to ensure that the content on Our website is presented in the most effective manner for you and your computer or mobile device;

Also, in some cases We are using your personal information for research purposes, such as: to evaluate customer experience and identify how We can improve Our services and products, to prioritize Our product features and improve product designs or to evaluate creative campaigns to ensure that communication is relevant and appropriate.

We respect your privacy and work hard to ensure We meet strict regulatory requirements. However, we reserve the right, to conduct additional processing to the extent required by law, or in support of any legal or criminal investigation.

What we surely won’t do:

  • We don’t sell your personal data to third parties.
  • Your information WILL NOT be passed on to other third parties for marketing purposes without your consent.

3. How long do we keep hold of your information?

We will retain your information only for as long as is necessary for the purposes set out in this policy. After closing your GAIN Voting account, We will retain your information just to the extent necessary to comply with Our legal obligations such as the applicable tax/revenue laws, Anti Money Laundering laws and other applicable regulatory requirements and to resolve any disputes. For more specific information about data retention terms.

Changes to the terms of this Privacy Policy

We will occasionally make changes and corrections to this Privacy Policy and we’ll inform you by posting the changes on this site and sending you an email or message about the changes. We will also give you the opportunity to consent to these material changes. Changes will be effective upon the posting of the changes and your acceptance of the changes.

 

Version 1.02

11th April 2023